Warranty Engineer – Aircraft Component Repairs

My client manages component repairs for their customers’ aircraft and looks after their warranties, to ensure costs are kept as low as possible.
They are now seeking a Warranty Engineer to work with their customer onsite in Budapest, Hungary for a 3 year contract.
You will be the onsite “go to” contact, liaising between the airline, all stakeholders (suppliers, repair stations, etc.) and the UK office, providing problem resolution, escalation and advice.

Role: Warranty Engineer – Aircraft Component Repairs
Location: Budapest, Hungary
Tenure: 3 year contract
Salary: To be discussed on application

** Please note candidates will be working full-time, onsite in Budapest, and must already hold the right to live and work in Hungary prior to application **

Main responsibilities:

• Identify, create and manage warranty claims for component, line maintenance, heavy maintenance and other eligible events.
• Contact suppliers to gather the necessary information to justify a quoted repair and contest where appropriate.
• Provide support to Value Engineering, Damage Claim Investigations, Bird Strike Claims and Damaged During Maintenance Investigations
• To carry out and manage projects and tasks to ensure customer satisfaction.
• Provide savings associated with Value Engineering, Warranty Management, Consultancy, PBH O&A policing, Sourcing, Guarantee Management and other value stream activities.
• To contact suppliers in order to seek clarification of workscope/pricing/warranty and challenge when a decision is unjustified.
• To enforce contractual terms and recover associated benefits.
• To manage contract turnaround time (TAT) remedies
• To be the go-to department for engineering/technical issues and provide subject matter expertise to other internal departments.
• To assist the Sales & Business Development Team by designing strategic programmes for customer cost reduction
• To apply continuous improvement to develop processes, procedures and systems in order to improve the department’s overall efficiency and ability to meet the needs of the customer.

• Be able to build multi-level relationships within Customer, both internally and externally.
• Support the implementation and management of the delivery of Warranty Management services (in coordination with UK-based staff)
• Proactively apply Continuous Improvement, including the Identification and implementation of initiatives/projects
• Lead/Support periodic program reviews
• To maintain regular verbal & written updates to the UK team
• Carry out business development and identify up-selling opportunities

Ideal Candidate Profile:

• Hold a college qualification or university degree in a Business/Engineering discipline or have relevant work experience in an aircraft maintenance or warranty organisation.
• Have appropriate industry experience within a Supply Chain, Aerospace, Value Engineering, Warranty or Technical Services discipline.
• Demonstrate sound interpersonal and leadership skills.
• Strong time management skills and an ability to prioritise multiple projects.
• Strong analytical and problem solving skills.
• Bi-lingual in English & Hungarian is highly desirable
• Be able to build multi-level relationships within organisations, both internally and externally.

If you are interested in applying for this position and you meet the requirements, please apply immediately.
Face to face interviews will be held in Budapest during the week beginning 2^nd September 2024.

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